Terms of Service

1. Acceptance

By using Fault Line (“the App”), you agree to these terms. Fault Line is operated by Moonlit Social Labs. If you don't agree, don't use the App.

2. What the App does

Fault Line allows users to report infrastructure issues in their community. Reports are aggregated, verified by the community, and escalated to responsible government authorities when thresholds are met. The app also provides accountability tools including legal demand letters, insurance claim evidence packages, fiscal impact projections, infrastructure health grades, and public transparency dashboards.

3. User responsibilities

• Accurate reporting: Submit truthful reports. Do not fabricate or exaggerate issues.
• Appropriate content: Do not upload offensive, illegal, or irrelevant photos, videos, or descriptions.
• No spam: Do not submit duplicate or frivolous reports to game the system.
• No abuse: Do not harass other users or authorities.
• Legal compliance: Follow all applicable local, state, and federal laws.
• Legal tools: Demand letters and claim packages are informational templates, not legal advice. Consult an attorney for legal matters.

4. Account

• You may use the App without an account (anonymous reporting).
• If you create an account, you are responsible for maintaining its security.
• We may suspend accounts that violate these terms.

5. Content you submit

• You retain ownership of photos, videos, and descriptions you submit.
• By submitting a report, you grant Fault Line a non-exclusive, royalty-free license to use, display, and transmit your report content for the purpose of operating the service (including sharing with government authorities and displaying in public dashboards).
• Video testimonials may be referenced in escalation communications.

6. Limitations

• No guarantees: We do not guarantee any authority will acknowledge or fix a reported issue.
• Not emergency services: Fault Line is NOT a replacement for 911. For immediate danger, call emergency services.
• Not legal advice: Demand letters, fiscal projections, and claim packages are informational tools.
• Availability: We strive for uptime but do not guarantee uninterrupted service.
• AI analysis: Photo analysis and severity suggestions are automated estimates and may be incorrect.

7. Ads & rewards

The App displays banner advertisements to support free operation. Ad content is provided by third-party networks and does not constitute endorsement. Local business rewards are subject to participating businesses' own terms.

8. Public data

Infrastructure health scores, city rankings, aggregate statistics, and report maps are publicly available. By using the App, you understand your reports contribute to these public datasets in anonymized, aggregated form.

9. Termination

We may suspend or terminate access for users who violate these terms. You may delete your account at any time.

10. Liability

Fault Line is provided “as is.” Moonlit Social Labs is not liable for damages arising from use of the App, including vehicle damage, personal injury, property damage, legal outcomes, or any action or inaction by government authorities.

11. Changes

We may update these terms. Continued use after changes constitutes acceptance.

12. Contact

Questions about these terms:
moonlit-social-labs@proton.me
Michael Wylde · Moonlit Social Labs